Accessibility statement for the K-Ruoka.fi

This accessibility statement explains how the K-Ruoka.fi online service complies with the Act on the Provision of Digital Services, what shortcomings there are in its accessibility, and how you can provide us with feedback on accessibility issues.

• Accessibility statement in Finnish

• Accessibility statement in Swedish

This service is provided by Kesko. We want as many users as possible to be able to use our digital services. We take accessibility into account in the development of our digital services.

How accessible is the service?

This service partially meets the accessibility criteria required by law at levels A and AA (WCAG 2.1). There are some accessibility shortcomings that are described in more detail below.

Have you noticed accessibility shortcomings?

We continuously strive to improve the accessibility of the service. If you find issues that are not described on this page, please let us know and we will do our best to correct the shortcomings. We will respond within 14 days.

You can contact us via the web form.

Monitoring of Accessibility

If you notice accessibility issues on the website, please first give feedback to us, the website administrator. It may take up to 14 days for us to respond. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can report the matter to Traficom. Traficom’s website explains in detail how to make a report and how the matter is handled.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
Telephone switchboard: +358 29 534 5000

Detailed Information on Technical Accessibility

The service is not yet fully accessible.

Content or Functions that are Not Yet Accessible

Using the service

• The programmatic language markup of Swedish and English content has not been implemented correctly in all respects. On translated article and content pages, the language of the content area is marked as Finnish in some views, even though the content is in Swedish or English. (WCAG 3.1.1)

• The screen reader does not receive automatic notifications in all situations about changes in search and filter results or about some success or error messages. For example, on the store offers page (Kaupan edut), the number of search results is not announced automatically. (WCAG 4.1.3)

• In some functions of the service, the order or return of keyboard focus is illogical. Focus does not always return to the element that opened the function, for example after a dialog, the chat or an order cancellation, but may move to the “Skip to content” link at the top of the page. In some situations involving the shopping cart and other dialogs, focus may also move to content outside the dialog. (WCAG 2.4.3)

Perceiving the content

• The service contains videos on recipe, article and campaign pages that do not have audio description or a clearly indicated text alternative. (WCAG 1.2.3 and 1.2.5)

How we have tested accessibility

The observations in this accessibility statement are based on a third-party assessment carried out in 2024 and, for the updates implemented in 2026, on a self-assessment. The 2026 self-assessment focused in particular on the shortcomings previously listed in the accessibility statement and on the key use cases of the service, not on the service as a whole.

This statement was prepared on June 17, 2025.
The statement was last updated on October 26, 2026.

Law on the Provision of Digital Services (306/2019) (FI/SV)

Web Accessibility website