Accessibility statement for the K-Ruoka.fi
Päivitetty 26.6.2025This accessibility statement explains how the K-Ruoka.fi online service complies with the Act on the Provision of Digital Services, what shortcomings there are in its accessibility, and how you can provide us with feedback on accessibility issues.
This service is provided by Kesko. We want as many users as possible to be able to use our digital services. We take accessibility into account in the development of our digital services.
How accessible is the service?
This service partially meets the accessibility criteria required by law at levels A and AA (WCAG 2.1 and 2.2). There are some accessibility shortcomings that are described in more detail below.
Have you noticed accessibility shortcomings?
We continuously strive to improve the accessibility of the service. If you find issues that are not described on this page, please let us know and we will do our best to correct the shortcomings. We will respond within 14 days.
You can contact us via the web form.
Monitoring of Accessibility
The Finnish Transport and Communications Agency (Traficom) monitors the implementation of accessibility requirements. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can provide feedback to Traficom. Traficom’s website “Submit a complaint on web accessibility or request clarification” provides detailed information on how to file a complaint and how the matter will be handled.
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
Telephone switchboard: +358 29 534 5000
Detailed Information on Technical Accessibility
The service is not yet fully accessible.
Content or Functions that are Not Yet Accessible
Using the service
The service contains buttons, accordions, checkboxes and other functionalities whose functional nature, state (e.g. expanded/collapsed, selected) or changes in them are not correctly interpreted or not communicated at all by a screen reader. The service also has a drop-down menu that allows for multiple choices, which is difficult to use reliably with a screen reader. In addition, the offer leaflet contains non-functional content that has been incorrectly marked as buttons. (WCAG 4.1.2, 1.3.1)
The service contains buttons, image links and other functionalities that do not have an accessible name or text alternative, or the text alternative is not sufficiently descriptive. (WCAG 4.1.2, 1.1.1)
The service has buttons and headings whose topic or purpose is difficult to understand. (WCAG 2.4.6)
The Swedish and English versions do not have language marked up correctly. (WCAG 3.1.1)
The screen reader reads many buttons in the language menus of the service with the pronunciation of the wrong language. (WCAG 3.1.2)
In some situations, the user is taken to a completely new environment without warning, for example, to a new page directly after typing a search term, to an unrelated dialog box after pressing a button, or to the next step in the feedback form without a clear confirmation of the previous selection. (WCAG 3.2.2)
The screen reader does not automatically tell about all things that require the user's attention, such as finding or filtering search results, success or error messages. (WCAG 4.1.3)
The service has text fields that do not have a label at all. In addition, in some text fields, important filling instructions are placed in a placeholder, i.e. they disappear as the user types. (WCAG 3.3.2)
Perceiving the content
Not all images have a descriptive alternative text or are not marked as decorative. (WCAG 1.1.1)
The service includes videos that do not have audio description or a clearly expressed equivalent. (WCAG 1.2.3 and 1.2.5)
Keyboard focus is not visible everywhere. In addition, the focus is obscured or out of view in some situations. (WCAG 2.4.7 and 2.4.11)
There are shortcomings in the heading hierarchy of the web pages, for example, in the way that some heading levels have been skipped. In addition, not all texts that function as headings have been programmatically marked as headings, and on the other hand, texts that are not headings have been marked as headings in some places. (WCAG 1.3.1)
The service contains information such as the nutritional content of the product, which is programmatically presented as a table, even though it is not tabular data. On the other hand, the service contains information intended as a table, such as the location data of a product in a store, that has not been properly marked as a programmatic table. In some places, the tables have also been implemented incorrectly so that the screen reader combines unrelated data. (WCAG 1.3.1)
There is content in the service that the screen reader does not line up correctly, and not all content has a space between words when read with the screen reader. (WCAG 1.3.1)
In some places, the screen reader reads extra and misleading noise, and some information is read repeatedly or in excessively long periods. In some situations, a screen reader reads content that is not visible to a sighted user. (WCAG 1.3.1)
There are buttons in the service that are not programmatically grouped together with additional information related to them (e.g. the name of the product). The service also includes form elements that are not programmatically associated with a label, grouping higher-level text related to the fields, or instructions for filling in the field (e.g. format). Some form elements are incorrectly associated with unrelated content. (WCAG 1.3.1)
The service contains lists that have not been programmatically marked as lists. (WCAG 1.3.1)
In the navigation, forms and other content of the service, the reading order has been implemented incorrectly in some places, which makes it difficult to understand the meanings. (WCAG 1.3.2)
The order of keyboard focus is unclear or difficult to understand in many elements. In addition, the focus is often moved to an illogical location (e.g., when a page changes or a modal dialog is closed), and in some situations, it is difficult to control the position of the focus with a screen reader. In some cases, the screen reader user may end up from the modal dialogs to the rest of the content on the page. (WCAG 2.4.3)
The service contains content that does not adapt correctly to changes in font size. For example, some content overlaps when the text is zoomed in to 200%. (WCAG 1.4.4)
How we have tested accessibility
The observations in this accessibility statement are based on a third-party assessment of whether the service meets the legal requirements defined in the law.
This statement was prepared on June 17, 2025.
The statement was last updated on June 26, 2025.